Privacy Policy

1. Information We Collect

Account Information

• Username and Display Name: For identification in chat rooms
• Email Address: For account verification and important notifications
• Profile Picture: Optional image you upload for your profile
• Account Settings: Your preferences and customization choices
• Account Activity: Creation date, last login, and usage patterns

Chat and Communication Data

• Messages: Text, images, and files you send and receive
• Chat History: Conversation logs for moderation and user convenience
• Voice Messages: Audio recordings when using voice features
• Call Data: Metadata about voice and video calls (not content)
• Room Participation: Which chat rooms you join and when

Technical and Usage Information

• Device Information: Device type, operating system, browser version
• IP Address: For security, fraud prevention, and general location
• Connection Data: Timestamps, session duration, connection quality
• Feature Usage: Which features you use and how often
• Error Logs: Technical issues to help us improve the service

2. How We Use Your Information

Service Delivery and Functionality

• Provide real-time messaging and communication features
• Maintain your chat history and preferences
• Enable voice and video calling capabilities
• Sync your data across multiple devices
• Deliver notifications about messages and activities

Safety, Security, and Moderation

• Monitor for inappropriate behavior and content
• Enforce our Terms of Use and Community Guidelines
• Prevent spam, abuse, and fraudulent activities
• Protect users from harassment and harmful content
• Investigate reported violations and security incidents

Service Improvement and Support

• Analyze usage patterns to improve features
• Provide technical support and resolve issues
• Develop new features based on user needs
• Optimize performance and reliability
• Conduct research for product development

3. Data Retention and Storage

4. Information Sharing and Disclosure

Limited Sharing Scenarios

We may share your information only in these specific situations:

• With Your Consent: When you explicitly approve sharing
• Service Providers: Trusted partners who help us operate the platform (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or legal process
• Safety Protection: To protect our users, service, or the public from harm
• Business Transfers: In case of merger, acquisition, or sale (with user notification)
• Emergency Situations: To prevent imminent physical harm

5. Data Security and Protection

Message Security

• All messages are transmitted using secure TLS/SSL encryption
• Messages are stored securely with access controls and monitoring
• Only authorized personnel can access messages for moderation purposes
• Private conversations have additional security protections

6. Your Privacy Rights and Controls

Access and Portability

• Data Export: Download your chat history and account data
• Account Dashboard: View and manage your information
• Activity Log: See your recent platform activity
• Data Summary: Request a complete report of data we hold

Control and Correction

• Profile Editing: Update your account information anytime
• Message Deletion: Delete individual messages or entire conversations
• Privacy Settings: Control who can contact you and see your information
• Notification Preferences: Choose what notifications you receive

Deletion and Restriction

• Account Deletion: Request account deletion subject to a 30-day waiting period
• Selective Deletion: Remove specific types of data (subject to legal requirements)
• Processing Restriction: Limit how we use your data
• Objection Rights: Object to certain data processing activities
• Deletion Limits: Some data may be retained for legal compliance and safety
• Abuse Prevention: Repeated deletion/recreation of accounts may result in permanent restrictions

7. Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for the service to function (login sessions, security)
• Preference Cookies: Remember your settings and customizations
• Analytics Cookies: Help us understand how users interact with the platform
• Security Cookies: Detect suspicious activity and prevent abuse

Managing Cookies

• You can control cookies through your browser settings
• Disabling essential cookies may limit platform functionality
• We provide cookie preferences in your account settings
• We do not use cookies for targeted advertising

8. International Data Transfers

• Your data may be processed in countries other than your own
• We ensure appropriate safeguards for international transfers
• Data is protected regardless of processing location
• We comply with applicable data protection laws in all jurisdictions

9. Age Requirements and Restrictions

• Our service is restricted to users 18 years of age and older
• We do not knowingly collect data from individuals under 18
• If we learn we have collected data from someone under 18, we will delete it promptly
• Users must verify their age during registration
• Parents or guardians can contact us regarding any concerns about underage usage

10. Third-Party Links and Services

• Our platform may contain links to external websites
• We are not responsible for third-party privacy practices
• Review privacy policies of any linked services
• Third-party integrations are clearly identified

11. Privacy Policy Updates

We may update this privacy policy to reflect changes in our practices or applicable laws. We will notify you of material changes through:

• Email notifications to registered users
• In-app notifications
• Prominent notices on our platform
• Updated "Last Modified" date on this page